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Frequently Asked Questions & Answers

1. What makes Oceanspire SPF products Sustainable and Reef-Safe?

Our SPF products are formulated with non-nano zinc oxide, organic ingredients, and biodegradable/plastic-free packaging, ensuring minimal environmental impact while effectively protecting and nourishing your skin.

2. Can the tint colours vary?

Occasionally, the tints in our products may vary slightly due to the handmade nature of our process. However, we strive to maintain consistency across all batches.

3. How long do your products last?

Our products are formulated with a natural preservative of Vitamin E Oil, ensuring a shelf life of at least 24 months.

4. How often should I reapply the Mineral Sun Stick?

For optimal protection, we recommend reapplying the Mineral Sun Stick every 2 hours when exposed to full sun.

5. Are your products environmentally friendly?

Yes, everything from our labels to packaging to ingredients is biodegradable, allowing you to dispose of them in a green bin at the end of use.

6. Are your products safe for babies?

Absolutely! Our Mineral Sun Stick, formulated with clean and natural ingredients that are gentle on delicate skin. It's also scent-free and hypoallergenic.  Our Translucent Lip Balms are safe for babies 6 months and older as they contain essential oil.  

7. Do your lip balms contain synthetic fragrances?

No, our lip balms are 100% free from synthetic fragrances. We use only essential oils for a natural and pleasant scent.

8. Can I use your products if I have sensitive skin?

Yes, our products are formulated with gentle, natural ingredients suitable for sensitive skin types. However, we always recommend doing a patch test before full application to ensure compatibility.

9. Do your products offer broad-spectrum protection?

Yes, our SPF products provide broad-spectrum protection against both UVA and UVB rays.

10. Are your products suitable for all skin tones?

While our products are designed to be versatile and suitable for a range of skin tones, we always recommend testing the shades to find the best match for your individual complexion.

11. Can your products be used under makeup?

Yes, our products are lightweight and designed to be worn alone or under makeup for added protection and hydration.

12. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please select your country upon checkout.  

13. How do I contact customer support if I have further questions?

You can reach our customer support team via email at [contact.oceanspire@gmail.com] or through our contact form on the website. We're here to help with any questions or concerns you may have!

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